Our Team

learn about our team

Meet the USF Covering Florida Navigator Team

Florida Covering Kids & Families at the University of South Florida partners with multiple agencies across the state, collectively referred to as the Covering Florida consortium, to provide Navigator services at no charge to consumers.
Our trained and certified Navigators provide outreach and enrollment services to any Floridian looking to enroll in health care coverage in the Federal Health Insurance Marketplace. We pride ourselves on being a multifaceted team who understands the urgent needs of our consumers and are dedicated to conducting activities geared toward the consumer population. Our multi-lingual Navigator team has extensive experience working with diverse populations. We focus largely on advocating for and increasing access to care and services for individuals with limited English proficiency, individuals with disabilities, underserved populations in the current private health insurance market, and vulnerable populations. We are driven by the goal to find everyone affordable and comprehensive healthcare coverage.

Making an impactful difference

Why We’re Nationally Recognized


We provide high-quality service to the community


Lead the country in the number of covered consumers


Provide solutions due to acute needs related to the pandemic

Our Staff

Our team works effortlessly to provide free and quality services to Floridians when it comes to education and outreach activities, as well as all steps of the Federal Marketplace Application. We hope to meet you personally through our outreach program and educational activities we initiate throughout the community. If you have any questions on how we can serve your organization, business, or family, please don’t hesitate to reach out. We are here to help!


Dr. Xonjenese Jacobs
Program Manager &

Lawanda Davis

Program Evaluator
Program Evaluator

Cassandra Garza

Contract Manager

Lucette Cardona


Silvia Martinez
Outreach Coordinator
& Navigator


Michael MacNevin


Nataliya Kuzmin
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