Our Team
learn about our team
Meet the USF Covering Florida Navigator Team
Florida Covering Kids & Families at the University of South Florida partners with multiple agencies across the state, collectively referred to as the Covering Florida consortium, to provide Navigator services at no charge to consumers.
Our trained and certified Navigators provide outreach and enrollment services to any Floridian looking to enroll in health care coverage in the Federal Health Insurance Marketplace. We pride ourselves on being a multifaceted team who understands the urgent needs of our consumers and are dedicated to conducting activities geared toward the consumer population. Our multi-lingual Navigator team has extensive experience working with diverse populations. We focus largely on advocating for and increasing access to care and services for individuals with limited English proficiency, individuals with disabilities, underserved populations in the current private health insurance market, and vulnerable populations. We are driven by the goal to find everyone affordable and comprehensive healthcare coverage.
Making an impactful difference
Why We’re Nationally Recognized
We provide high-quality service to the community
Lead the country in the number of covered consumers
Provide solutions due to acute needs related to the pandemic
Our Staff
Our team works effortlessly to provide free and quality services to Floridians when it comes to education and outreach activities, as well as all steps of the Federal Marketplace Application. We hope to meet you personally through our outreach program and educational activities we initiate throughout the community. If you have any questions on how we can serve your organization, business, or family, please don’t hesitate to reach out. We are here to help!
Director
Dr. Xonjenese Jacobs
xjacobs@usf.edu
xjacobs@usf.edu
Program Manager &
Navigator
Navigator
Lawanda Davis
Lawanda29@usf.edu
Program Evaluator
Ciarrah Silva
ciarrahsilva@usf.edu
Program Evaluator
Cassandra Garza
Cmg7@usf.edu
Contract Manager
Lucette Cardona
cardonal@usf.edu
Navigator
Silvia Martinez
silviam@usf.edu
silviam@usf.edu
Outreach Coordinator
& Navigator
& Navigator
Rory Noonan
rorynoonan@usf.edu
Navigator
Navigator
